Replacement Remote Return Policy

• Must have model of system at time of purchase, it will be noted on your order to ensure compatibility.
• Returns are for exchange only, NO REFUNDS
• All return inquiries must be made within 10 days of delivery
• A return authorization number is required for all returns, please contact Crimestopper customer service through our Knowledge Base or call us at 1-800-998-6880.
• Returns will be sent to Crimestopper for testing before a new remote is issued. Must be in original packaging.
• If remote is deemed faulty, it will be replaced.
• If remote does not have a manufacturing fault, it will shipped back to user at their expense for testing and shipping (water saturation, low battery, broken housing are examples but not limited to NON-manufacturing faults.)

*If you buy a used car with a Crimestopper system installed, and did not receive remotes or remotes are not working, we suggest contacting a local certified Crimestopper Dealer to evaluate your system before purchasing new remotes.